Real people, short answers.
[email protected]
We reply within 1 working day.
Ask Tezi
Tezi, our assistant, can track your order, explain how to fit a grip, and start a replacement. Tezi will pass you to a person whenever you ask.
Registered business address
Tezvia
C109, Siddhi Vinayak Towers, Near Kataria Arcade, Opp. S.G. Highway, Makarba, Ahmedabad, Gujarat 380051, India
Order problems
For a damaged, defective, missing or wrong item, email [email protected] within 7 days of delivery with:
- your order number
- a photo of the item (and the box, if it was damaged in transit)
See our Returns and Refund Policy.
Bought on Amazon? Please contact us through Amazon's "Contact seller" option in Your Orders, so your order details come with your message.
Grievance Officer
If you are not happy with how we handled a complaint, or you have a concern about your personal data, you can write to our Grievance Officer:
- Name: Abidhusain Chidi
- Designation: Founder
- Email: [email protected]
- Address: Tezvia, C109, Siddhi Vinayak Towers, Near Kataria Arcade, Opp. S.G. Highway, Makarba, Ahmedabad, Gujarat 380051, India
We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.