Help and FAQ
Our online store isn't open yet. Here are short answers about the launch, our first kit and fitting a grip. Can't find yours? Ask Tezi, our AI assistant, or write to hello@tezvia.com.
The launch
When does the store open?
Soon. We're getting samples of our first kit, the Tezvia Match Grip Kit, from makers now, and we'll test them ourselves. Nothing goes on sale until we're happy with them. Leave your email on any page and we'll tell you when it launches.
Can I buy anything now?
Not yet. Nothing is sold on tezvia.com today. We never take orders or payments by chat, email or a payment link sent to you. If anyone asks you to pay for a Tezvia kit that way, it isn't us: please tell us at hello@tezvia.com.
Where will I be able to buy it?
On Amazon.in and here on tezvia.com. The kit is the same wherever you buy it.
What will it cost?
We'll show the price at launch: the M.R.P. and our price, both including GST. No made-up "was" prices and no countdown timers.
What will you do with my email?
We use it only to tell you about the launch and new Tezvia kits. No spam, and you can unsubscribe any time. See our Privacy Policy.
The Match Grip Kit
What's in the kit?
4 rubber cricket bat grips (2 chevron, 2 tacky), 1 hardwood grip cone made for full-size bat handles, and a fitting card.
Will the cone fit my bat?
It's made for full-size handles, the standard adult size used by women and men alike. We'll publish the exact cone size once we've measured the final samples.
Which grip should I use?
Chevron if you bat with gloves. Tacky if you play bare-handed, which is common in tennis-ball, gully and box cricket. More in chevron or tacky: which bat grip suits you.
What is the 30-day grip promise?
From launch, if a grip from a kit bought on tezvia.com tears in normal play within 30 days of delivery, we'll send you a new grip, free. The full terms go live with the store.
Fitting and care
How do I fit a new bat grip?
Roll the grip onto a cone, seat the cone on the handle, and roll the grip down. Step by step: how to change a cricket bat grip.
When should I change my grip?
When it slips, turns, goes shiny or starts to split. See when to change your bat grip.
How do I look after a grip in the rain?
Wipe it, then dry it in the shade, never in the sun or near a heater. See bat grip care in the monsoon.
Tezi and contact
Who is Tezi?
Tezi is our AI assistant. It answers questions about grips, fitting and the launch any time. Tezi is an AI, not a person, and can make mistakes.
How do I reach a person?
Ask Tezi to pass your message on, or email hello@tezvia.com. We reply within 2 working days.
I have a complaint or a concern about my data.
Write to our Grievance Officer. We acknowledge complaints within 48 hours.
Get notified at launch
Be first to hear when the store opens.
You’re on the list.
We’ll email you when it launches.